Consumer Protection

Report | INPIRG | Consumer Protection

Big Banks, Big Complaints

This report is the first of several that will review complaints to the Consumer Financial Protection Bureau nationally and on a state-by-state basis. In this report we explore thousands of consumer complaints about bank accounts and services with the aim of uncov­ering patterns in the problems consumers are experiencing with their banks.

Highlights from Fall Semester

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Thanks for being part of INPIRG and helping make 2011 such a success.

Check out some of our highlights from the year.

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Toy Safety Tips

From toxic chemicals to choking hazards to dangerous magnets, see what dangerous toys to watch out for while you shop.

Trouble in Toyland

The 2012 Trouble in Toyland report is the 27th annual U.S. Public Interest Research Group survey of toy safety. In this report, U.S. PIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

Report | US PIRG Education Fund | Consumer Protection

Trouble in Toyland

Our 27th Annual Toy Safety Report finds that while regulations have improved, toys with high levels of toxic substances are still on store shelves. We found toys which contained phthalates, as well as toys with lead content above the 100 parts per million limit.  In this report, we provide safety guidelines for consumers when purchasing toys for young children and provide examples of toys currently on store shelves that may pose potential safety hazards.

News Release | Student PIRGs | Consumer Protection, Higher Ed, Student Debt

Banks Skim Millions in Fees from Student Aid Using Debit-Card-Linked Student IDs

Washington, D.C. – Over 9 million students are at risk for increased educational debt, due to bank-affiliated student debit cards that come with high fees, insufficient consumer protections, and few options. Financial institutions now have affinity partnerships with almost 900 campuses nationwide, grafting bank products onto student IDs and other campus cards to become the primary recipient of billions in federal financial aid to distribute to students.

The Campus Debit Card Trap

Banks and other financial firms are taking advantage of a variety of opportunities to form partnerships with colleges and universities to produce campus student ID cards and to offer student aid disbursements on debit or prepaid cards. In addition to on-campus services, such as student ID functions offered on the card, some cards offer traditional debit card services linked to bank accounts; other cards provide additional reloadable prepaid card functions. The disbursement of financial aid and university refunds is the most significant partnership identified.

Campaign | Democracy

Democracy

FAILbook

Facebook makes it pretty tough for you to control who gets to see your personal information. This guide will walk you through, step by step, how to adjust your settings to control who can see your information on Facebook.

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